Return and Refund Policy

Thank you for visiting poloniumteak.shop. To protect customer rights and ensure the smooth operation of our children’s bedside table clearance sale, please carefully read the following return and refund policy before purchasing.

1. Clearance Sale Description

Due to continuous losses during operation, the merchant has decided to clear out existing children’s bedside table inventory at a loss. All items are clearance sales products, and quantities are limited; once sold out, they will not be restocked.

Please carefully confirm product information before purchasing, including product size, color, style, and actual usage needs. Submitting an order indicates that you have understood and accepted the relevant instructions for this clearance sale.

2. Return Request Time

If you find any quality problems, shipping damage, or significant discrepancies with the order information after receiving the goods, please contact us within 30 days of receiving the goods and provide order information and relevant photos or proof so that we can verify and process your request.

3. Refund Processing

For orders that meet the refund conditions, we will process the refund request within 3 business days after confirming the return or problem situation.

Refunds will be returned to the payment method you used at the time of purchase. The exact arrival time may vary depending on the processing time of the payment institution or bank.

4. Return Requirements

When applying for a return, please ensure the product meets the following conditions:

The product is not damaged by human error;
The product and accessories are intact;
The packaging and related accessories are kept as intact as possible;
Provide necessary order information and a description of the problem.

If the product is damaged due to the customer’s personal reasons, lacks accessories, or affects resale, a return may not be possible.

5. Unreturnable Situations

Returns may not be accepted in the following situations:

Return requests exceeding the 30-day return period;
Damage caused by improper personal use;
Products that have been installed, modified, or damaged by human error;
Missing important accessories or conditions affecting resale.

Due to continuous losses during operation, the merchant has decided to clear out existing children’s bedside table inventory at a loss. The quantity of this clearance item is limited and will not be restocked after it is sold out. If you have any questions about product information, the purchase process, or order-related matters, we will be happy to assist you.